TWA Hotel, Special Projects
Execute a multi-faceted and all-encompassing role, turning-around underperforming operations and transforming project failures into mutually beneficial successes. Closely coordinate with multiple stakeholders to implement cost-efficient, scalable, and industry-leading strategies designed to optimize project management activities and facilitate significant efficiencies, resource allocation, and cost optimizations while focusing on customer success and satisfaction.
- Deliver value-added support to cross-functional teams, including acquisitions and development, operations, creative, and construction, while devising valuable insights to support project-related decision making.
- Serve as the main contributor in stabilizing TWA Hotel operations, while thriving within fast-paced work environments and researching markets to identify, evaluate, and optimize new business development opportunities.
- Exhibit advanced financial acumen through planning and executing project budgets, ensuring high-quality deliverables within timelines, under budget, with excellence, and in alignment with expectations and standards.
- Effectively collaborate across departments with diverse teams, drafting monthly financial reports and presentations, while highlighting discrepancies to create viable solutions and resolve issues in a timely manner.
Signage
Implementation of directional signage throughout the JFK Airport campus for TWA Hotel. Coordination and communication between MCR Creative team, JFK terminal managers, New York and New Jersey Port Authority and signage vendor was required for accuracy. Pitch decks and mock ups were presented to senior executives at MCR prior to installation for review.
Density Sensors
Execution of 36 density sensors throughout TWA Hotel. Project managed all aspects of installation, ensuring strategic placement to properly collect traffic flow data on property. Creation of custom reporting dashboards for each hotel department to accurately analyze the collected data and optimize hotel operations.
Fitness Center
Enhanced hotel’s gym revenues, cultivating innovative promotional strategies, doubling membership capacity, and minimizing monthly expenses, thus increasing monthly gym profitability (15%)
Parking Operations
Food Hall
Revamped and repositioned TWA Hotel Food Hall, negotiating mutually-beneficial lease agreements with vendors and implementing additional equipment requirements and new SOPs, thus elevating revenue (5%)
